Upon Arrival NU Car Rentals service is provided in co-operation with Scotties Rent A Car in Auckland NZ. As soon as you exit Customs please call 0800-736-825 then option 5 or 0800-RENTAL from any landline (not cell phone) and we will direct you to the pickup site outside the Terminal. Our dirext line is +64 9 303 3912. Calls are free. Free airport pick up is available from 9AM to 5PM. Your vehicle is delivered to the airport or city. For arrivals outside 9AM-5PM please complete the after hours form at www.scotties.co.nz/late for special pickup instructions. We can also pick you up at the Docks. Just call 0800-RENTAL when you disembark the ship and we will pick you up. Vehicles are held up to two hours after the reserved time during operating hours.
Insurance Compulsory Third Party Coverage, CDW and Theft Protection are in the rate. A deductible excess of 3500NZD applies for damage to or theft of our vehicle. The excess increases to 5000NZD in the case of negligence. The excess can be reduced to 230NZD for 15USD per day or for 18USD per day the excess is 230NZD for CDW and zero for windshield and tires. You can further reduce the CDW excess to zero for 33USD per day. If you choose not to purchase the CDW excess waiver a deposit of 2000NZD will be required. CDW does not cover tires or glass and is not valid should the terms on the rental contract be violated.
Special Equipment Baby, toddler and child seats, as well as Snow Chains are available upon request for USD35.00 per rental. GPS is available upon request for USD10.00/day Request at the rental counter.
Fuel Please return the vehicle with the same amount of fuel as you received it with at the time of rental. If you do not, you will be charged a refueling fee of USD50.00 plus the cost of the fuel.
One Way Rentals One way drops are permitted between Auckland and Christchurch. Rental location must be advised of drop at time of rental. A one way drop fee of 150NZD plus GST is charged if dropping the car in Auckland, with no minimum day requirements. If dropping in Christchurch the drop fee is 250NZD plus GST and rental must be a minimum of 21 days. One way drops between Auckland airport and Auckland city are allowed with prior authorization and a 20.00USD fee.
Geographic Restrictions Rental vehicle may be driven throughout NZ. However, restrictions may be placed on certain remote areas and regions for which written approval of the renting location is required. Beach driving is prohibited. Vehicles may be driven onto the Ferry that runs between the North and South Island. Inter- Island rentals require a minimum rental of 10 days.
Driver Qualifications All drivers must meet our minimum age requirements, present a valid photo drivers license and a major credit card in their own name. All location policies that apply to the renter will apply to the underage and/or additional driver. Minimum age is 20 years of age. Each additional driver will be charged an additional fee of USD 23.00 per rental. All Drivers Licenses are accepted.
Credit Card Guarantees At certain times of the year it will be necessary to provide a credit card guarantee in order to reserve a car. Certain car types may require a credit card guarantee year round. If your reservation required a credit card in order to book, please be sure to cancel at a minimum of 24 hours in advance in order to avoid and cancellation and/or penalty. Reservations MUST be cancelled through the original booking source. Should reserva- fail to be cancelled within 24 hours, credit card will be charged USD100.00.
Inclusive Rate Pkg. Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees are included in your rate. You will remain responsible for any coverage excess as listed under Insurance or Damage Waiver. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats GPS or cell phones, any additional coverage or any other option.
Credit & Debit Card Policy Visa, MasterCard and American Express are accepted. Cards must be in renter's own name. The NZ bank fee will be charged on the applicable credit card elected to be used. Debit cards from Visa, MasterCard and Clave are allowed only as payment on the final day of rental. Personal checks are not allowed.
Legal Notice NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information All quoted rates are in US Dollars and Payments will be taken in the local currency and converted at the day of hire rate according to Westpac Banking Corporation. Any changes to the reservation or rental may result in a change of rate or an additional fee. Overtime charges occur when the renter returns the vehicle past the return date or time specified on the rental agreement. In other words, the car must be returned no later than the same time it was rented, in order to avoid any overtime charges. We do provide a one hour grace period. Makes and models are examples only and are not guaranteed. There are no refunds for early returns. If you booked a Pay Now Special rate you will be charged in US dollars a non refundable deposit equivalant to the amount of the rental charges for the reserved period. Additional charges will be collected in local currency at the time of payment.