Policy for: AKLC01
MANDATORY CHECK IN ARRIVAL
NU Car Rentals service is provided in co-operation with Scotties Rent A Car in Auckland NZ. Mandatory Online Checkin: Online checkin is mandatory and must be completed before pickup. Click on www.scotties.co.nz/nu Upon Arrival: As soon as you exit Customs please call 0800-736-825 or 0800-RENTAL from any landline and we will direct you to the pickup site outside the Terminal. Our direct lines are +64 9 303 3912 or +64211802323 or 021-1802323 Free airport pick up is available from 9AM to 4PM. For arrivals outside 9AM- 4 PM please complete the after hours form at www.scotties.co.nz/nu Vehicles are held up to two hours after the reserved time for special pickup instructions. Cruise ship arrivals should an Auckland City pickup. Vehicles are held up to two hours after the reserved time during operating hours. 24/7 pickups and drop off are available.
INSURANCE EXECESS DEPOSIT
Compulsory Third Party Coverage, CDW and Theft Protection are in the rate. A deductible excess of 5000NZD applies for damage to or theft of our vehicle. The excess increases to 5000NZD in the case of negligence. The excess can be reduced to 500NZD for 20USD per day or for 33USD per day the excess is 100NZD for CDW. If you choose not to purchase the CDW excess waiver a deposit of 5000NZD will be required. CDW does not cover tires or glass and is not valid should the terms on the rental contract be violated.
Please return the vehicle with the same amount of fuel as you received it with at the time of rental.If you do not you will be charged a refueling fee of USD50.00 plus the cost of the fuel. All fees are plus GST/VAT.
ONE WAYS DROP FEES
One way drops are permitted between Auckland, Queenstown and Christchurch. One ways must be requested. A one way drop fee of 300NZD plus GST is charged if dropping the car in Auckland, with no minimum day requirements. If dropping in in Christchurch or Queenstown the drop fee is 600NZD plus GST and rental must be a minimum of 21 days. One way drops between Auckland airport and Auckland city are allowed with prior authorization and a 30.00USD fee. One way Auckland to Wellington drop fee is 950NZD with a 7 day minimum rental. All fees and surcharges are taxable.
Rental vehicle may be driven throughout NZ. However, restrictions may be placed on certain remote areas and regions for which written approval of the renting location is required. Beach driving is prohibited. Vehicles may be driven onto the Ferry that runs between the North and South Island.Inter Island rentals require a minimum rental of 10 days. Ferry discount available through Bluebridge ferries.
All drivers must meet our minimum age requirements,present a valid photo drivers license and a major credit card in their own name. All location policies that apply to the renter will apply to the underage and/or additional driver.Minimum age is 20 years of age.Each additional driver will be charged an additional fee 30.00USD per rental. All Drivers Licenses are accepted.All fees are plus GST/VAT.
CREDIT CARD GUARANTEES
A credit card guarantee is required in order to reserve a car. If your reservation required a credit card in order to book, please be sure to cancel at a minimum of 48 hours in advance in order to avoid and cancellation and/or penalty. Reservations MUST be canceled through the original booking source. Should reservation fail to be canceled within 48 hours, credit card will be charged USD500.00.
Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees are included in your rate. You will remain responsible for any coverage excess as listed under Insurance or Damage Waiver. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats GPS or cell phones, any additional coverage or any other option.
CREDIT DEBIT POLICY
Visa, MasterCard and American Express are accepted. Cards must be in renter's own name. The NZ bank fee will be charged on the applicable credit card elected to be used. Debit cards from Visa, MasterCard and are allowed only as payment of rental. Personal checks are not allowed. All fees are plus GST/VAT.
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
All quoted rates are in US Dollars and Payments will be taken in the local currency and converted at the day of hire rate according to Westpac Banking Corporation. Any changes to the reservation or rental may result in a change of rate or an additional fee. Overtime charges occur when the renter returns the vehicle past the return date or time specified on the rental agreement. In other words, the car must be returned no later than the same time it was rented, in order to avoid any any overtime charges. We do provide a one hour grace period. Makes and models are examples only and are not guaranteed. There are no refunds for early returns.If you booked a Pay Now Special rate you will be charged in US dollars a non refundable deposit equivalent to the amount of the rental charges for the reserved period. Additional charges will be collected in local currency at the time of payment.