Policy for: AMM

Upon Arrival
NU Car Rentals service is provided in cooperation with Omaish Rent A Car in Jordan. We offer Meet and Greet service when valid flight information is received at time of booking. You will be met by an agent outside the Baggage Claim area, bearing a sign with your name and we will shuttle you to our location. if flight information was not received at booking or should you need assistance, please call mobile phone number 00962770959512 and we will be happy to assist you.You may also call mobile 00962 772084473 or mobile 00962 795540320. Meet & Greet is available from 9AM to 8PM Saturday to Thursday by reservation. Amman-Airport Rd and Downtown locations are available 9:00AM ��� 8 PM Saturday to Thursday All locaions are Closed Fridays and National Holidays. At locations: out of hours pick up or return incurs $15US fee. Reservations must be received 48 hours prior to arrival Vehicles are held up to two hours after the reserved time. Hired drivers with car are available for an additional USD30.00/ If the driver goes on an overnight trip with the client outside of Amman, an additional $50.00USD will be applied for that night.

Insurance Excess Deposit
No Mandatory Insurances are required at this location. Should you choose NOT to purchase our CDW you will be responsible for all damage and/or loss to the vehicle. A deposit will be taken at the time of rental and returned to you upon completion of rental if there is no damage to the car. The deposit amount will be $700.00USD for cars and $1000.00USD for all specialty cars.. Cash may not be used for deposit We offer Super Collision Damage Waiver for the following vehicles: $10.00/day for the Mini, Economy, Compact, Intermediate & Standard size cars. $15.00/day full size cars, SUVs and Vans. The renter's responsibility in case of damage to the car would be $700.00USD. Should there be total loss or theft of the vehicle, you will be responsible for $3,000USD. PAI-Personal Accident Insurance is NOT available. TI-Theft Insurance is $4.00USD/day. IF you purchase the Theft coverage your deductible will be zero. Tire and wind screen insurance is available for 6 $ / Day

Special Equipment
Child seat/infant-infant are 5.00 USD per day based on availability. My-Fi is 10.00 USD per day based on availability. Services include 24 hour roadside breakdown assistance. Request at the rental counter.

All rental vehicles must be returned with the same amount of fuel as they were received at the beginning of the rental or a refueling charge of USD10.00 plus the cost to replace the fuel will be charged to the credit card.

One Way Rentals
One way rentals are available to Aqaba and Petra. A drop fee of USD150.00 will apply.

Geographic Restrictions
Rental vehicle may not be driven outside of Jordan.

Driver Qualifications
All drivers must possess a major credit card in his or her name and hold a current license from their country of residence for at least 2 years. Minimum age is 25, maximum is 70. All drivers must meet all rental requirements and have their name on the rental agreement at time of rental. Additional drivers fee is USD5.00/day. Underage drivers are not accepted .

Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Inclusive Rates
If you purchased an Inclusive rate Liability and PDW and Collision and Theft waivers, as well as Taxes and Fees ARE included in your rate. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee & Special Equipment such as baby seats and GPS, as well as Supplemental Liability Insurance or any other available option. Should there be damage to the car the renter's responsibility is 700.00USD. Should there be total loss or theft of the vehicle your responsibility will be 3000.00USD. Additional coverage is available.

Credit & Debit Card Policy
We accept American Express, Mastercard and Visa which must be in the renter's own name and presented at the time of rental. If insurance is not purchased at the rental counter there will be a $700 US deposit held on the renter's credit card until the car is returned on time with no damage. Cash may be used for deposit Cash may not be used for deposit.

Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.

Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.