Policy for: AMMC02



Upon Arrival
NU Car Rentals service is provided in co-operation with Omaish Rent A Car in Downtown Amman Jordan. We are located at Amman Swefieh - Park Plaza - Salah Shaimat ST 24 at Ground level For assistance please call 00962 6 5863335 - additional numbers 00962 77 2084473 or 00962 79 5540320 - and we will be happy to assist you. Office hours are 9a-8p Saturday-Thursday. We are closed Fridays and National Holidays. After hours or Holiday pick up or return incurs a 15.00USD after hours fee. Reservations require a 48 hours notice. Minimum rental is 48 hours. Vehicles are held up to 2 hours after the arrival time stated on your reservation during operating hours.



Insurance Excess Deposit
No Mandatory Insurances are required at this location. Should you choose NOT to purchase our CDW you will be responsible for all damage and/or loss to the vehicle. A deposit will be taken at the time of rental and returned to you upon completion of rental if there is no damage to the car. The deposit amount will be $700.00USD for cars and $1000.00USD for all specialty cars.. Cash may not be used for deposit We offer Super Collision Damage Waiver for the following vehicles: $10.00/day for the Mini, Economy, Compact, Intermediate & Standard size cars. $15.00/day full size cars, SUVs and Vans. The renter's responsibility in case of damage to the car would be $700.00USD. Should there be total loss or theft of the vehicle, you will be responsible for $3,000USD. PAI-Personal Accident Insurance is NOT available. TI-Theft Insurance is $4.00USD/day. IF you purchase the Theft coverage your deductible will be zero. Tire and wind screen insurance is available for 6 $ / Day



Special Equipment
Child seat/infant-infant are 5.00 USD per day based on availability. My-Fi is 10.00 USD per day based on availability. Services include 24 hour roadside breakdown assistance. Request at the rental counter.



Fuel
All rental vehicles must be returned with the same amount of fuel as they were received at the beginning of the rental or a refueling charge of USD10.00 plus the cost to replace the fuel will be charged to the credit card.



One Way Rentals
One way rentals are available to Aqaba and Petra. A drop fee of USD150.00 will apply.



Geographic Restrictions
Rental vehicle may not be driven outside of Jordan.



Driver Qualifications
All drivers must possess a major credit card in his or her name and hold a current license from their country of residence for at least 2 years. Minimum age is 25, maximum is 70. All drivers must meet all rental requirements and have their name on the rental agreement at time of rental. Additional drivers fee is USD5.00/day. Underage drivers are not accepted .



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Inclusive Rate Pkg.
Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees are included in your rate. You will remain responsible for any coverage excess as listed under Insurance or Damage Waiver. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats GPS or cell phones, any additional coverage or any other option. Renters relying on credit card or third-party website purchase coverage, are financially responsible for all vehicle damage or loss,all repairs and or vehicle replacement prior to departure. Renter may seek reimbursement from their insurance provider. Be advised, the purchase of additional rental vehicle coverage at the time of rental is optional and final. Refunds cannot be issued.



Credit & Debit Card Policy
We accept American Express, Mastercard and Visa which must be in the renter's own name and presented at the time of rental. If insurance is not purchased at the rental counter there will be a $700 US deposit held on the renter's credit card until the car is returned on time with no damage. Cash may be used for deposit Cash may not be used for deposit.



Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.



Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.