Policy for: BEG



Upon Arrival Info.
NU Car Rentals service is provided in cooperation with M Strong Car in Belgrade. Our counter is in the Departures area of Terminal 1. For Arrivals at Terminal 1 you can walk directly to the car rental area and NU Car - M Strong Car counter 701. For Arrival at Terminal 2 after exiting Customs turn left and take the escalator up to the Ground Floor where you will go right and walk 30 meters to the Departures area and the NU Car - M Strong Car rental counter 701. To contact us please dial 011 666 21 55. When using a cell phone roaming onto a Serbian network dial plus 381 11 666 21 55. We hold cars up to 2 hours after the arrival time on your reservation during business hours



Insurance
NOTE: Vehicle MUST be used in accordance with the Terms and Conditions of the Rental Agreement or any and all coverage could become invalid and the client could be LIABLE FOR ALL DAMAGES. Third Party Liability insurance is included in the rate. Collision Damage Waiver- CDW -reduces your financial liability for damage to the vehicle parts and accessories EXCEPT for theft, attempted theft or vandalism. Exclusions apply. Costs vary depending on the car type rented. Theft Protection - TP - reduces your financial liability for damage to the rental vehicle due to Theft attempted theft or vandalism including parts and accessories. Exclusions apply. Costs vary depending on the car type rented. Super Cover-SC- requires the purchase of our CDW and reduces the Deductibles of the vehicle its theft vandalism parts and accessories to ZERO. Exclusions apply. Costs vary depending on the car type rented. A POLICE REPORT IS MANDATORY. A Damage Report MUST BE COMPLETED by the renter for any damage to the vehicle. If a collision occurs a Police Report MUST be given to the rental location when you return. We strongly advise clients to contact us immediately in the event of any damage. If you have purchased or are relying on a credit card or third party collision coverage any damage will be charged to your credit card and the renter will need to seek reimbursement from your third party provider. When declining our coverage a credit card authorization equal to estimated amount of the rental plus an additional authorization of 8 to 50 thousand USD - depending on the vehicle rented - will be required at the time of rental. This authorized amount may be used toward damages to the vehicle or late charges. CAR TYPE.....USD PER DAY CDW EXCESS TP EXCESS SC EXCESS MCMR.....................7.00 750.00 7.00 750.00 11.00 0 ECMR CCMR................7.00 850.00 7.00 850.00 11.00 0 IDMR FDMR SVMR..........12.00 1000.00 12.00 1000.00 15.00 0 SDMR FVMR IDAR..........15.00 1250.00 15.00 1250.00 18.00 0 LDAR....................15.00 1500.00 15.00 1500.00 18.00 0 IFMR WCAR PDAR..........20.00 1850.00 20.00 1850.00 25.00 0 LFAR....................30.00 4300.00 30.00 4300.00 45.00 0 Personal Accident Coverage -PAC PAI- provides coverage for injuries up to 20 thousand USD or death benefits up to 10 thousand USD for the renter and occupants while in the rented vehicle. Exclusions apply. The cost is 4 USD per day. Roadside Assistance Program - Should you purchase our Roadside Assistance Service we will waive all or a portion of the cost of a Roadside Assistance call up to 500 USD per incident. Benefits include Emergency Road Service Towing Winching Jump Start Tire Change Lockout Service and Emergency Fuel Delivery. Some restrictions may apply. Please ask for a copy of our RSA brochure at the Rental Counter. The cost is 2.50 USD per day.



Special Equipment
The following special equipment is available upon request. Quantities are limited. Child safety seat is 8 USD per day up to a max of 70 USD. Toddler safety seat is 5 USD per day up to a max of 50 USD. GPS is 8 USD per day up to a max of 70 USD. Wi-Fi is 8.00 USD per day up to a max of 70 USD. Request at the rental counter.



Fuel
All cars are provided with fuel and should be returned with the same amount of fuel as it was received in order to avoid a locally determined refueling charge. Credit is not issued for unused fuel.



One Ways
One way rentals are not allowed.



Geographic Restrict.
You will be required to get permission for Border Crossings at the time of rental. There is a one time charge of 20 USD on any approved Border Crossing. All countries not approved for Border Crossing are STRICTLY FORBIDDEN. AN UNAUTHORIZED BORDER CROSSING INCURS A PENALTY OF 1000 USD. The following countries require written permission for Border Crossing - Austria Belgium Bosnia and Herzegovina Bulgaria Croatia Czech Republic Denmark Estonia France Germany Greece Hungary Italy Lithuania Luxembourg Netherlands Macedonia Poland Romania Slovakia Slovenia Spain Sweden and Turkey. All other countries not named above are strictly forbidden - including Kosovo Albania and Georgia.



Driver Qualification
A valid drivers license passport and major credit card in the renters name must be presented on arrival at the Rental Counter. The name must match on all documentation. The Drivers License and Passport MUST be from your country of residence. If the license is not in the Roman alphabet the renter must present the official translation of their drivers license. Any Additional Drivers must meet all the qualifications of the primary driver including age passport credit card and license. There is an additional driver fee of 5 USD per day up to the maximum of 50 USD. The minimum age is 21 and the maximum is 75. Drivers between the ages of 18 to 21 and 76 or older will be required to pay an Under-Over age surcharge of 10 USD per day up to the maximum charge of 100 USD. Additional drivers must meet all rental requirements and have their name on the rental agreement at the time of rental.



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Inclusive Rates
Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers as well as Taxes and Fees ARE included in your rate. You will remain responsible for any deductible or excess for any Waivers. Excess amounts in USD for CDW and Theft are MCMR-750.00 ECMR and CCMR-850.00 IDMR FDMR and SVMR-1000.00 SDMR FVMR-1250.00 LDAR- 1500.00 IFMR-1850.00 LFAR-4300.00. NOT included in your rate is Fuel Underage Drivers Fee Additional Drivers Fee and special Equipment such baby seats seats and GPS as well as Supplemental Liability Insurance and any other available option.



Credit/Debit
Renter must present a valid credit card in his or her own name at the time of rental. M Strong accepts American Express Master Card and Visa. Debit cards and Cash are accepted but only as payment upon the return of the vehicle. Personal checks are not accepted. A deposit will be taken on your credit card at beginning of the rental. The amount varies by car class. If you purchase our Super Coverage a credit card authorization equal to the estimate d amount of the rental plus an additional 100 USD will be taken. If you have a prepaid reservation the deposit will be the amount of excess (if CDW or SC is NOT purchased) plus the 100USD If the renter purchases the Super Coverage at the rental counter the deposit is 100USD for a prepaid rental.



Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.



Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.