Policy for: DXB

Upon Arrival
NU Car Rentals service is provided in cooperation with Golden Key Rent Car at Dubai Airport. Upon Arrival tourists above the age of 18 can obtain a complementary Tourism SIM card from telecom operator when they cross immigration at Dubai International Airport. Once you get the SIM card call to +971 54 998 8837 and we will deliver your vehicle to you. We are located 2minutes from terminals 1,2,3 less than a quarter mile from Terminals. After hours service is available at no extra charge.We are open 24 hours a day 7 days week.During operating hours vehicles are held up to 2 hours after the arrival time on your reservation.

The purchase of Waiver Options can decrease or even eliminate your responsability for any loss or damage to the vehicle. We offer bundled packages that combine reduced liability for vehicle damage and additional services.We offer Loss Damage Waiver LDW, Maximum Damage Waiver MDW and Super Damage Waiver SDW,Collision Damage Waiver CDW.

Special Equipment
You must comply with mandated seat belt and child seat restraint laws applicable in United Arab Emirates. Child restraint laws apply to all children 7 years of age and younger. Special equipment rates and fees: Baby, Toddler & Child seats - 2USD per day Additional equipment is based on availability and may be subject to VAT.

Fuel Policy
The rental vehicle is provided with fuel, please return the vehicle with the same amount of fuel as was provided or you will be charged for missing amount of fuel.

Geographic Restrictions
One Way Rentals between cities where we operates may be allowed with prior approval. Fees Apply depending on destination. Please check at the counter for further availability and details. Unlimited miles are only allowed in Dubai, Sharjah Emirate and Ajman Emirate.Drifting and Off Roading are strictly prohibited. Consequences for Violations is a 100.00USD charge.

Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.

Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.