Upon Arrival NU Car Rentals service is provided in cooperation with America Car Rental in Guadalajara. If you are arriving on a Domestic flight- please call 52 3331604536 for the shuttle then pick up your luggage. Proceed to the OXXO Store located immediately outside the Airport Exit in the airport parking lot. The America Car Rental-NU Car Rentals Shuttle will pick you up there. If you are arriving on an International flight please call our location at 52 3319428711. Retrieve your luggage and exit the Airport. Proceed to your left and look for the Guadalajara sign located near the exit. The America Car Rental-NU Car Rental Shuttle will pick you up there. We hold vehicles up to 2 hours after the arrival time on your reservation. To contact us please call 52 3331604536 or 52 9982772624.
Insurance PLI-third party liability for 750 thousand MXN is included. It is for public liability to persons or their properties caused by the rented vehicle. You may purchase Additional Liability Ins. increasing your coverage to 3 million MXN for 17USD per day plus tax. CDW-Collision Damage Waiver is not included in your rental. It reduces renter responsibility for payment due to partial or total loss of the rented vehicle to the stipulated excess for the vehicle rented. CDW does not cover tires or windshields. The excess amount may be reduced to Zero with the purchase of our LDW at 17USD per day plus tax. Please note that Credit Card or 3rd Party Ins. bought on websites DO NOT protect you against liability to 3rd parties including passengers in the rental car. This coverage is invalidated if there any noncompliance of the terms and conditions of the rental contract. This coverage does not include loss or damage to the car keys, license plate of the rented vehicle, fines or towing when required. With the purchase of CDW - Economy cars-Full size cars - excess is 1000-2200USD SUVs Pick ups - excess is 2500-4500USD Vans - excess is 3500-4200USD
Special Equipment Mexican law requires children to travel in car safety seats. Child seats are available for 8.00USD per day GPS and WiF-Fi device are each 12.00USD per day. Optional items are taxable. Request at the rental counter.
Fuel All vehicles must be returned with the same level of fuel as when rented in order to avoid per liter refueling charges plus a refueling service fee of 20.00USD. There is no reimbursement for differences of fuel.
One Way One way rentals are allowed with written authorization and a fee and minimum length of rental as noted. 1 day minimum between Cancun, Playa del Carmen or Tulum. 3 day minimum between Merida and other locations. 7 day minimum for MEX MTY or SJD Please ask at counter or call for 3-7 day min one-way option. Cancun Airport and Cancun Downtown - 0.00USD Cancun Airport or Downtown and Playa del Carment - 34.00USD Cancun Airport or Downtown and Tulum - 65.50USD Cancun Airport or Downtown and Merida Airport - 151.50USD Cancun Airport or Downtown and Mexico City Airport - 1171.00USD Cancun Airport or Downtown and Monterrey - 1158.00USD Cancun Airport or Downtown and San Jose del Cabo AP(SJD)-1719USD Playa del Carmen and Tulum - 31.50USD Playa del Carmen and Merida Airport - 117.50USD Playa del Carmen and Mexico City Airport - 1137.00USD Playa del Carmen and Monterrey - 1150.50USD Playa del Carmen and San Jose del Cabo SJD Airport - 1711.00USD Tulum and Merida Airport - 129.50USD Tulum and Mexico City Airport - 1105.50USD Tulum and Monterrey - 1123.50USD Tulum and San Jose del Cabo SJD Airport - 1684.00USD Merida and Mexico City Airport - 1027.00USD Mexico City Airport and Guadalajara Airport - 275.00USD Mexico City Airport and Colima AP or Downtown - 371.00USD Mexico City Airport and Monterrey - 455.00USD Mexido City Airport and San Jose del Cabo SJD AP - 675.00USD Guadalajara Airport and Colima AP or Downtown - 98.00USD Monterrey and San Jose del Cabo SJD Airport - 855.00USD Manzanillo and Colima Downtown - 52.00USD Mazanillo and Colima Airport - 59.50USD Manzanillo and Guadalajara - 146.50USD
Geographic Restrictions Our vehicles are not permitted to leave the borders of Mexico. However if the customer decides to leave the city of rental he or she must consult the rental location in the city of rental prior to leaving. Rental car licenses determine the days of the week that the vehicle is permitted on roadways. Vehicles are only allowed to be driven on paved roads. Driving on beaches is not permitted.
Driver Qualifications All drivers must possess a valid credit card in his or her own name and hold a current and non-probationary license from the US Canada or EU- or an international drivers permit in conjunction with their drivers license. A refundable deposit will be held on the renters credit card for the duration of the rental. Minimum age is 21. Renters between the ages of 21 and 24 will be required to pay an underage surcharge of 5.80USD per day. Additional drivers will be charged 5.80USD per day. All drivers must meet all rental requirements and have their name on the rental agreement at the time of rental.
Credit Card Guarantees At certain times of the year it will be necessary to provide a credit card to reserve a car. Certain car types may require a credit card guarantee year round. Certain car types and rates require non-refundable advance payment. Unless otherwise stated a 1 day charge with minimum of 35.00USD plus tax will be charged as a No Show. Customer agrees to pay the No Show fee with the credit card provided at the time of booking UNLESS the reservation was cancelled at least 48 hours prior to the pickup date. Cancellation must be done through the original booking source or website.
Inclusive Rate Pckg. Should you purchase our Inclusive Rate Package please note that Collision and Theft waivers as well as Taxes Fees and Liability Coverage ARE included in your rate. NOT included in your rate is the Fuel Underage Drivers Fee Additional Drivers Fee and special equipment such as baby seats GPS additional Liability Insurance or other available option. Should the rental vehicle suffer damage or loss the Renter will be will be responsible for excess maximum amount of 10percent of market value of the vehicle. Economy-Full Size excess is 1000- 1800USD Intermediate to Premium SUVs excess is 2800-4000USD and Minivans-Premium vans 3500-4200USD. Excess is reduced to zero with the purchase of our LDW. You may also purchase Additional Liability Insurance increasing your coverage to 3 million MXP.
Credit & Debit Card Policy American Express VISA MasterCard and Discover are accepted. The driver must possess a major credit card in his-her own name with sufficient credit for the entire rental applicable taxes and fees plus security deposit. Debit cards are accepted but only for payment and upon return of the vehicle. Credit card requirements still apply. Deposit amounts with Zero excess - ECMR, ECAR, CCMR, CCAR,ICMR,ICAR 450.00USD SCMR, SCAR, FCAR 550.00USD PCAR, CFAR, IFAR, FFAR 600.00USD MVAR 700.00USD SVMR, SVAR 800.00USD FVMR, FVAR 850.00USD GVMR, GVAR, PFAR 950.00USD WFAR, PVAR, PVMR 1000.00USD
Legal Notice NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.