Upon Arrival NU Car Rentals service is provided in cooperation with GRS Car Rental at Istanbul Airport. Please provide your flight details when you book your rental vehicle. If we received your flight info our agent will be waiting for you outside the Baggage Claim area with a sign bearing your name. If flight info was not received or you need to contact us please call 0544 747 7227 or 904 44 9505 and we will be happy to assist you. After hours service is available with prior arrangement and a 35.00USD After Hours fee will apply. During office hours vehicles are held for up to 2 hours after the arrival time on your reservation.
Insurance In case of an accident the renter is responsible for damages not covered under insurance. A deposit will be taken in this amount. The deposit per car group is as follows- Economy cars group - 200EUR Middle range cars group - 250EUR Luxury car group - 300EUR
CDW - Collision Damage Waiver is available for Economy cars group - 7EUR per day Middle range cars group - 8EUR per day Luxury cars group - 9EUR per day
SCDW - Super Collision Damage Waiver is available for Economy cars group - 8EUR per day Middle range cars group - 9EUR per day Luxury cars group - 10EUR per day
TWH - Tire Windshield Headlight Insurance covers flat tires windshield cracks and headlight damages not covered by the collision insurance. TWH is 4EUR per day for all car groups.
Theft Waiver - To be covered by common Theft Waiver renter must get a police report and return the car key and car warrant to the rental office within 24 hours. Otherwise the renter will remain responsible for the missing or stolen car.
ATTENTION - Insurance and waivers are not valid if the driver is under the influence of drugs or alcohol, speeding over legal limits, dangerous driving offense or any accidents caused by unauthorized driver rather then renter or authorized additional driver. Customers must get a police report and breathalyzer test done by a police officer right on the accident site. All reports must be submitted to our closest Rental Office within 24 hours. If not, all damages and fees will be customers responsibility. Please remember, in any accident call the police and keep the car in the accident location. Collect the accident report and the breathalyzer test from the police officer or insurance will not cover any damage costs and the renter will be responsible for any financial and emotional damages including for any third parties involved in the accident.
Fees are taxable.
Special Equipment The following special equipment is available for rent:
Baby, Toddler & Child seats - 4EUR per day each plus tax GPS - 4EUR per day plus tax
Fuel Customers should return the vehicle with the same amount of fuel as when rented to avoid a locally determined refueling fee of cost of fuel plus service fee of 15EUR and tax. Fuel charges are payable at the drop off point. There is no refund for unused fuel.
One Ways If customer should request to collect or drop off a vehicle in a city our company is not located, if approved there will be a fee of 1EUR per kilometer from our closest location.
Fees are taxable.
Geographic Restrict. No cross border travel allowed.
Driver Qualification All drivers must possess a major credit card in his or her name, hold a current, non-probationary license from their country of residence or an international driver's permit in conjunction with a valid license. License & valid passport must be carried at all times.
For Economy cars group the minimum age is 22 and the renter must hold a Class B, automobile drivers license of a minimum of 2yrs. For the Middle range cars class the minimum age is 23 and must hold a Class B drivers license for at least 3 years. Full size cars minimum age is 25 and must old a Class B license for 5 years and for MD, MDA minimum age is 27 with a Class B license for 7 years.
Additional drivers must meet the same requirements as the primary driver and must sign the rental agreement at the time of rental. The Additional Driver fee is 4Eur per day per driver and must be paid at the time of rental. Any damages or fees caused by an unauthorized driver will void any insurance coverage and the Renter will be responsible for all damages.
Fees are taxable.
Credit Card Guarantees If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time.
If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Inclusive Should you purchase an Inclusive Rate Package please note that the CDW, as well as Taxes and Fees are included in your rate. Should there be any damage to the car, the renter will be responsible for the excess - 200 EUR for the Economy group, 250EUR for the Middle range and 300EUR for the Luxury range. You may purchase our SCDW with Zero Excess for an additional 8 EUR/day for the Economy group, 9EUR/day for the Middle range and 10EUR/day for the Luxury group. NOT included in your rate is the Fuel, Additional Drivers Fee, and Special Equipment such as Baby seats, GPS and WiFi.
Credit/Debit Renter must present a credit card in his or her own name at the time of rental. To use a card belonging to someone else the card holder must be present at the time of rental with an acceptable ID and credit card. An amount depending on the car class will be blocked on the credit card - Economy group is 200EUR, Middle range is 250EUR and 300EUR for Luxury class. Mercedes E200 series require the customer to have 2 different credit cards and blocking 350EUR on each card.
HGS, Bridges, Highways and Private Road Pass cards will be located in the cars. The fees plus a 3EUR service fee will be charged at the end of the rental.
Any traffic fines ocurring during the rental will be the Renters responsibility. Customers will be charged 5EUR plus tax for traffic fines which will be paid by our company as a service fee. Rental time will be added to the contract in the case a prohibition caused by the Renter gets on a car and the Renter will be responsible for the full charges.
Minimum weekend rental is 2 days.
Legal Notice NU Car Rentals provides a Car Rental Affiliate Reservation System and acts as an Agent for the convenience of You, the customer and the local owned and operated rental car firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns.
If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation
Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. Reservations for multiple vehicles must be made in different names or may not be honored.
Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed.