Upon Arrival Upon clearing customs our representative will be in the Arrival Hall holding a NU Car Rentals sign 30 minutes after your confirmed landing time. If your flight number was not included in your reservation please call 00354-771-4200 for shuttle service or should you need assistance. We are 5-10 minutes from the airport.
Cars are held during operating hours for up to 2 hours after stated arrival time unless otherwise requested.
Insurance The purchase of CDW is optional for 14EUR per day. Theft Protection is optional for 8EUR per day. With purchase of CDW the renter will only be responsible for 360,000ISK of the commercial value of the vehicle or 500,000ISK for campers and motorhomes. You can opt for SCDW -Super Collision Damage Waiver for 14EUR per day to lower the excess to 100,000ISK.
Should the renter opt NOT to purchase our CDW or other insurance Protection, they will be responsible for all damages.
Should you wish to rely on your credit card insurance and/or coverage purchased on third party websites, a credit card deposit of 360thousand ISK or 500thousand ISK for campers or motorhomes will required at time of pick up. The deposit will be refunded once the vehicle is returned without damage to the vehicle. If damaged you will be responsible for all repairs or replacement of the vehicle prior to your departure .
Sand and ash protection is 16EUR per day with excess of 1340EUR. Gravel protection is 11EUR per day.
Tire insurance is 8EUR per day for full cost of repair or replacement of tire in case of damage to the tire. This does not include transport to a tire shop or roadside assistance.
Our Gold Insurance package is 35EUR per day. The Gold Insurance package includes SCDW Gravel Protection Theft Protection Tire Insurance and Sand and Ash Protection with 100,000ISK excess.
Global insurance coverages are always subject to change.
No insurance covers damages caused to the underside of the vehicle due to driving through rivers or any kind of waterfall. Such damage is always the renters full responsibility. Excess will vary depending on the vehicle.
Special Equipment The following special equipment is available upon request: Infant seat up to 12mo. or 13kg .....8EUR per day Child-Toddler seat up to 7yrs 15-30kg....8EUR per day GPS....13EUR per day WiFi...16EUR per day Roof Rack....25EUR per day Please request special equipment at time of booking. Also available for camper or motorhome rentals are: Camping Table....1000ISK Gas Bottle....13000ISK Gas canister....1400ISK Power Inverter....800ISK Sleeping Bag....3500ISK Sleeping Kit....5500ISK Toilet Chemical.......1700ISK Toilet Cleaning fee...7000ISK Towel.................2000ISK USB Car Charger....1700ISK
Fuel Vehicles not returned at the same level of fuel will be charged for the missing fuel plus 26.00EUR service fee.
One Way Rentals One way rentals are not available.
Geographic Restrictions No insurance covers damages caused to the underside of the vehicle due to driving through rivers or any kind of waterfall. Such damages are always the renters full responsibility.
Driver Qualifications All drivers must have a valid drivers license and major credit card in their own name. The drivers license must have been held for at least 12 months. If the license is not in the Roman alphabet it must be accompanied by an international drivers license. Minimum age is 20 for 2 wheel drive and for 4x4. Max age 75. Additional drivers are 10EUR per day and must meet the same requirements as the primary driver.
Credit Card Guarantees If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time.
If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Inclusive Rate Pckg. Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees ARE included in your rate. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats and GPS, as well as Supplemental Liability Insurance or any other available option. You will remain responsible for the excess for included waivers- 360000ISK or for campers and motor homes 500000ISK.
Credit & Debit Card Policy We accept Visa and Mastercard only. Please note that at the time of pick up you may be required to leave a deposit to cover the value of the insurance excess. The blocked amount will be returned in full at the end of the rental if the vehicle is returned in the same condition as received. Also note that due to the foreign exchange and other bank charges the customer is responsible for any flucuations or charges when the deposit is refunded. Debit cards are not accepted for deposits.
Legal Notice NU Car Rentals provides a Car Rental Affiliate Reservation System and acts as an Agent for the convenience of You, the customer and the local owned and operated rental car firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns.
If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation
Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. Reservations for multiple vehicles must be made in different names or may not be honored.
Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed.