Policy for: LAX



Upon Arrival
NU Car Rentals service is provided in cooperation with FastTrack Rent A Car. We are located at 9620 Airport Blvd, Los Angeles, CA 90045. Upon arrival exit baggage claim, go to the PINK zone for LAX Shuttles.You will board the METRO CONNECTOR-GREEN LINE to the Remote Rental Depot.Please look for the NU Car Rentals Shuttle, it is white with Nu Car Logo. The shuttle runs from 8:00AM to 4:30PM Monday to Friday and 8:00AM to 4:00PM Saturday and Sunday. Should you need to contact us please text 818-797-7247.Rental Counter is located on the first floor. Prepaid, gift and debit cards are not allowed. Unlimited miles within NV, AZ, CA for airport arrivals only. Local renters receive 150 free miles per day. It is our policy to hold reservations for up to two hours beyond the scheduled arrival time on the reservation during operating hours. Any adjustments or changes to the reservation or vehicle class may result in a change of rate. For after hours returns,return the vehicle to the Valet to the Renaissance Hotel@9620 Airport Blvd, Los Angeles, CA 9004 Vehicle returns are in the parking structure 4th floor/roof top. After hours shuttle service is provide by the Renaissance.



Insurance Excess and Deposit
SECURITY DEPOSIT: A deposit of 600 USD will be taken at the time of rental. The renter is responsible for all damage to the rental vehicle. Insurance from outside the US is not accepted. Optional insurance is not required to rent a vehicle. EXCESS: The renter is responsible for all damage or loss to the rental vehicle.��This responsibility may be reduced or eliminated,please inquire at our rental counter.



Special Equipment
The following equipment is available upon request: CSI - Baby Infant seats - 10.99USD per day CST - Child/Toddler seats - 10.99USD per day NAV - Navigational System - 11.99USD per day Please request in advance or at counter -limited quatities. Snow chains are prohibited on our vehicles. We offer a Toll Road Pass Unlimited Plan for 14.99USD per day for duration of rental. Toll Road Pass is for California only. All fees are taxable.



Fuel
All vehicles should be returned with the same level of fuel as when rented in order to avoid a refueling charge. Prepaid fuel options are available. Please ask for details at the rental counter. Credit is not issued for any unused fuel.



One Ways
One ways are only allowed between approved locations in California. A one way drop fee of will apply to one way rentals between Los Angeles and San Diego. Drop fee quoted with rate.



Geographic Restricti
Unlimited mileage is available when travel is limited to California, Arizona and Nevada only. When traveling outside of these areas the customer will be limited to 150 free miles per day with a mileage charge for excess mileage. Local renters and renters unable to provide proof of return air travel will be limited to 150 free miles per day. Local renters may purchase unlimited mileage in California Arizona and Nevada for 25.00USD per day. Our vehicles are not allowed to go into Mexico.



Driver Qualification
All renters are required to have a valid drivers license and a current credit card in his or her own name. Renters must also provide their home and local addresses as well as two telephone numbers where they can be reached. International renters will also be required to present a valid passport and a copy of their return airline ticket. Local drivers and those unable to provide a return airline ticket will be limited to 150 free miles per day. Additional drivers must meet the same criteria as the primary driver. Renters between the ages of 21 and 24 will be charged a surcharge of $19.99/day. No one under the age of 21 can rent or drive the vehicle.



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Credit/Debit
The following credit cards are allowed:American Express, Visa, Mastercard and Discover. No other cards are accepted Only bank issued major credit cards are accepted.No prepaid card, gift cards,or debit cards are allowed. A $500.00USD deposit plus the estimated amount of the rental will taken at the time of rental.Discounted Multiple day rates are valid only when the renter completes the full term of the rental.If the vehicle is returned earlier,renter will be charged the regular daily rate.It is our policy to hold reservations for up to two hours beyond the arrival time on the reservation during operating hours.Any adjustments or changes to the reservation may result in a change of rate. All funds taken as a deposit at the time of rental, as well as unused funds issued through the credit card processor may take a up to 14 days to appear back on your account due to your bank processing. All added equipment and fees are taxable. Additonal fees can be charged for missing key-500USD, extra cleaning- 250.00USD smoking-350.00USD and towing, impound, storage, tires, glass, unpaid tolls, toll admin fees up to 75.00SD and other fines, fees, penalties and admin fees, etc. Toll fees are automatically added to the rental contract. Renter cannot pay tolls directly.



Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.



Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.