Policy for: MIA
Upon Arrival
NU Car Rentals service is provided in cooperation with Horspower Car Rental located at 3947 NW 26TH ST Miami Fl, 33142. Upon arrival at the Miami International Airport please follow the signs to the car rental center that will guide you to the Miami Mover which delivers customers to the Car Rental Facility. When you arrive at the Car Rental Center please follow the signs to the Off Airport Rental Car Shuttles and wait at Shuttle station 4 or 5 to take our free Shuttle Service. Please call plus 1-888-656-7383 for a courtesy shuttle to our location. Vehicles are held up to 2 hours after the arrival time on your reservation during our hours of operation. Florida residents are limited to 50 free miles per day with a charge of 0.75USD per mile for each additional mile.
Insurance Excess Deposit
Security Deposit A security deposit of 1000.00 USD with the exception of Florida Residents will be held at the start of the rental. A security deposit of 2000.00 USD will be held for all Florida Residents at the start of the rental. Florida Residents must provide proof of Insurance and bring declaration page. Excess The renter is responsible for all damage or loss to the rental vehicle. This responsibility may be reduced or eliminated. For additional information please inquire at our rental counter.
Special Equipment
Safety seats for children through 1 year of age are available for 12.25USD per day, ages 2-4yrs are also 12.25USD per day and both are capped at 122.50USD per rental. Booster seats for 4-10 years are 9.25 per day with a cap of 92.50USD. Availability may be limited. GPS Navigation Systems are 10.75USD per day - max of 107.50USD. Prepaid Toll System is 13.95USD per day. All options are taxable. Availability may be limited. Request at the rental counter.
Fuel
Fuel is not included in the rate. All cars are provided with fuel and should be returned with the same amount of fuel as received in order to avoid a locally determined refueling charge of 7.00USD per missing gallon. We do offer prepaid fuel options for our customers convenience. Please ask our rental agent at time of rental. Credit is not issued for unused fuel.
One Way Rentals
Vehicles must be returned to our Rental location or the customer will be responsible for all costs incurred to return the vehicle to our offices.
Geographic Restrictions
Our rental cars are not allowed outside of the State of Florida. Should you take our rental vehicle out of the state of Florida you may be charged up to 1000USD fee and .75USD for all miles. It is forbidden to take the vehicle on any kind of boat, ferry, train, lorry or airplane without written permission of Horspower Car Rental. Please note most Florida Tolls are electronic so you may not be able to pay credit or cash and it is difficult to avoid them. You may purchase a prepaid toll pass at 13.95USD per day at the rental counter. This fee applies for the duration of the rental. If you decline the Toll Pass an admin fee of 25USD will apply to each violation. Toll transponders may not be removed from our vehicle. Removal will result in a 450USD penalty. Please note you may not use your own transponder. Florida residents are limited to 50 free miles per day with a charge of .75USD for each additional mile.
Driver Qualifications
All Renters are required to have a Valid Drivers License with a clean driving record from their country of residence for at least 2 years as well as a valid major credit card in his or her own name. Temporary drivers licenses are not accepted. If their Drivers License is not in the Roman alphabet a valid Intl Drivers License is required and they must present their passport. Proof of Third Party Liability Insurance as well as Collision and Comprehensive coverage for our rental vehicle must be presented at time of rental or purchased at the rental counter. Additional drivers MUST meet the same requirements as the Renter Each additional driver will be charged a surcharge of 9.99USD per day-max 99.99USD. Spouses are charged 3.75USD per day. Drivers must be at least 18 years of age - maximum is 75 years. Renters between the ages of 18 and 24 will be charged an underage surcharge of 15.25USD per day. All fees and surcharges are taxable.
Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Inclusive Rates
If you purchase our Inclusive Rate package please note our rate includes Collision Damage Waiver, Theft protection and mandatory liability coverage with an excess of 2500.00USD as well as taxes and fees. Not included in your rate is fuel, Underage or Additional driver fees, Special Equipment such as baby seats, GPS and the Toll Pass as well as Supplemental Liability or any other options. You will remain responsible for the excess. Renters relying on credit card or third-party website purchase coverage, are financially responsible for all vehicle damage or loss,all repairs and or vehicle replacement prior to departure. Renter may seek reimbursement from their insurance provider. Be advised, the purchase of additional vehicle coverage at the time of rental is optional and final. Refunds cannot be issued.
Credit & Debit Card Policy
We accept Visa, MasterCard, American Express and Discover. Debit, prepaid cards or cash are not accepted for rental. Renters must present a valid credit card listed above in their own name with sufficient funds to cover the estimated rental plus the security deposit even if the rental was fully prepaid. The security deposit will be taken on all rentals for up to 10 business days after the vehicle is returned on time with no damage. The deposit amount depends on the terms of the rental, excess amount and Toll Pass purchase, 350USD up to 2500USD without Toll Pass and 250USD up to 1000USD with Toll pass. If you choose to use your own coverage and accept the Toll Pass the deposit is 1000USD. Florida Residents and Renters who decline our coverage and the Toll Pass have a deposit of 2500USD.
Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.