Policy for: RTB
Upon Arrival
Nu Car Rentals Service is provided in cooperation with HNR Rent A Car in Roatan Manuel Galvez Intl Airport. We are located in the Airport Terminal. After you exit Baggage Claim turn left about 150 feet. Proceed to the Rental Car Area and locate our NU -HN Rent A Car counter. If we received your flight detail with your booking your car will be ready for you - just sign our contract. If we do not have your flight detail and your flight was delayed please call our After Hours number 97301465 within Honduras and we will be happy to assist you. Outside the country add country code 504 prior to the number. During operating hours vehicles are held up to 2 hours after the arrival time on your reservation.
Insurance
Collision Damage Waiver -CDW- is 10.00USD per day to cover loss or damage to the rental vehicle with a 2000USD deductible. Fast Rent A Car has the right to void such coverage making the renter fully liable for all damages if the vehicle was used or driven under the influence of alcohol or drugs or any violation of Honduran traffic laws. CDW does not cover damage or loss of tires and windows. Tire and Window Coverage- T and W -is 5.00 USD per day for damage to the 5 tires and all windows of the rented vehicle, except the front window. Loss of tires is not covered. Supplemental Liability Coverage - SLI is 5.00USD per day for coverage of damage done to a third party vehicle.
Special Equipment
Baby Toddler and Infant seats are available - 5.00USD per day up to 20.00USD per week. Request at the rental counter or call for availability.
Fuel
The vehicle must be returned with the same amount of fuel as when rented to avoid a refueling charge of 15USD plus the cost of the fuel. As an option we offer prepaid fuel and you will not have to worry about fuel amounts. Please ask at the rental counter for prices.
One Ways
One ways are available with prior authorization and a drop fee which will vary according to the number of days rented and the drop off location.
Geographic Restrict.
Our rental vehicles are not allowed to leave the country of Honduras. Vehicles are only allowed to be driven on paved roads and driving on beaches is not permitted - to do so will void any insurance coverage. Please ask at the rental counter for a map to guide you.
Driver Qualification
All drivers must present a valid drivers license. Minimum age for a driver is 21 and the maximum age is 75. Additional drivers have no fee.
Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Inclusive Rates
If you purchased an Inclusive Rate Package please note that Collision Damage Waiver and Supplemental Liability Insurance as well as taxes and fees are included in your rate. You will remain responsible for the 2000 USD deductible for the CDW. Not included in your rate is Fuel Special Equipment such as baby seats and GPS or any other available options.
Credit/Debit
We accept American Express Visa and MasterCard. A security deposit will be held at the start of the rental. Eligible Debit cards are accepted at the time of rental and must have a MasterCard or Visa logo. The estimated amount of the rental plus an additional amount held as security will be assessed against your debit card at the time of rental. These funds will no longer be available for immediate use and may take up to 30 days - depending on your bank - to become available. We will not be responsible for any returned checks insufficient charges or bank fees related to this process. Credit and debit card security is 1500 USD. Cash is accepted for rental however a major Credit or Debit Card is still required to qualify. Vouchers and prepaid cards are not accepted. The hirer agrees to pay the rent of the vehicle at full cost. Once the contract has been signed if the renter decides to return such vehicle before the contracted time the renter is responsible to pay the contracted amount in full. All additional equipment and fees are taxable.
Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.