Upon Arrival NU Car Rentals service is provided in cooperation with FastTrack Rent A Car. For airport shuttle, exit baggage claim and please proceed to the Airport Shuttle which will take you to the Car Rental Facility. At the Off Airport Shuttle pick up area located at the furthest end of the sidewalk please look for our NU Car Rentals shuttle which is all black with green and white logo. Please call 844-270-2377 if the shuttle has not arrived within 10 minutes of waiting. Prepaid cards or gift cards or debit cards are not accepted. Local renters receive 150 free miles per day. During business hours vehicles are held up to 2 hrs after the arrival time on your reservation.
Insurance The renter is responsible for all damage to the rental vehicle. Insurance from outside the US is not accepted. Optional insurance is not required to rent a vehicle.
Collision Damage Waiver-CDW allows renter to not be held financially responsible for loss or damage to the rental vehicle when used in accordance with the terms of the rental agreement. Daily rate varies depending on the vehicle rented. Rates start at 9.99USD per day.
California law requires all drivers to have state legal level of liability insurance while operating a motor vehicle. Renter must have proof of liability insurance at the time of rental.
Renter Liability protection-RLP serves as a primary insurance protecting you against third party claims including but not limited to bodily injury and or property damage sustained while operating the rental vehicle up to the required financial responsibility limits of the state of California. RLP starts at 14.99 USD per day.
Supplemental Liability-SLI offers coverage for third party auto claims for the difference between the primary liability limits-RLP provided under the renters own personal policy or RLP purchased and up to one million USD. Daily rate varies depending on the vehicle rented. SLI starts at 12.95 USD per day.
Special Equipment The following equipment is available upon request: CSI - Baby Infant seats - 10.99USD per day CST - Child/Toddler seats - 10.99USD per day NAV - Navigational System - 11.99USD per day
Please request at time of booking. Quantities are limited.
Fuel All vehicles should be returned with the same level of fuel as when rented in order to avoid a refueling charge.
Prepaid fuel options are available. Please ask for details at the rental counter. Credit is not issued for any unused fuel.
One Ways One ways are only allowed between approved locations in California. A one way drop fee of 50.00USD will apply to one way rentals between Los Angeles and San Diego.
Geographic Restricti Unlimited mileage is available when travel is limited to California, Arizona and Nevada only. When traveling outside of these areas the customer will be limited to 150 free miles per day with a mileage charge for excess mileage. Local renters and renters unable to provide proof of return air travel will be limited to 150 free miles per day. Local renters may purchase unlimited mileage in California Arizona and Nevada for 25.00USD per day. Our vehicles are not allowed to go into Mexico.
Driver Qualification All renters are required to have a valid drivers license and a current credit card in his or her own name. Renters must also provide their home and local addresses as well as two telephone numbers where they can be reached. International renters will also be required to present a valid passport and a copy of their return airline ticket. Local drivers and those unable to provide a return airline ticket will be limited to 150 free miles per day.
Additional drivers must meet the same criteria as the primary driver.
Renters between the ages of 21 and 24 will be charged a surcharge of $19.99/day. No one under the age of 21 can rent.
Credit Card Guarantees If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time.
If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Credit/Debit The following credit cards are allowed: American Express, Visa, Mastercard and Discover. No other cards are accepted. Only bank issued major credit cards are accepted. no prepaid card, gift cards or debit cards are allowed. A $500.00 deposit plus the estimated amount of the rental will be taken at the time of rental.
Discounted Multiple day rates are valid only when the renter completes the full term of the rental. If the vehicle is returned earlier, renter will be charged the regular daily rate.
It is our policy to hold reservations for up to two hours beyond the scheduled arrival time on the reservation during operating hours.
Any adjustments or changes to the reservation may result in a change of rate.
All funds taken as a deposit at the time of rental, as well as unused funds issued through the credit card processor may take a up to 14 days to appear back on your account due to your bank processing.
All added equipment and fees are taxable.
Legal Notice NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns.
If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation
Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. Reservations for multiple vehicles must be made in different names or may not be honored.
Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed.
Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.