Policy for: SANC01



Upon Arrival
Nu Car Rentals Service is provided in cooperation with Java Geniuses at.1520 Corportate Center Drive. Shuttle services are exclusively for airport arriving customers. Have your itinerary ready for a seamless shuttle experience and call 858 999 9066. Local customers please arrive at the above address to collect your vehicle. Local customers Prepaid cards, gift card or debit cards are not accepted. Unlimited miles are in NV AZ CA for airport arriving customers. Local renters or renters without a return airline ticket receive 150 free miles per day. Unlimited package for CA AZ and NV is available. Vehicles are held up to 2 hrs after the arrival time on your reservation during office hours.



Insurance Excess Deposit
SECURITY DEPOSIT: A deposit of 500USD will be taken at the time of rental. The renter is responsible for all damage to the rental vehicle. Insurance from outside the US is not accepted. Optional insurance is not required to to rent a vehicle. EXCESS: The renter is responsible for all damage or loss to the vehicle.This responsibility may be reduced or eliminate please inquire at our rental counter.



Special Equipment
The following equipment is available upon request: CSI - Baby Infant seats - 10.00 USD per day CST - Child/Toddler seats - 10.00USD per day Snow chains are prohibited on our vehicles. We offer a Toll Road Pass Unlimited Plan for 14.99USD per day for duration of rental. Toll Road Pass is for California only All fees are taxable.



Fuel
All vehicles should be returned with the same level of fuel as when rented in order to avoid a refueling charge 10.99USD PER Gallon. Prepaid fuel options are available. Please ask for details at the rental counter. Credit is not issued for any unused fuel.



One Ways
One Way Rentals are not allowed.



Geographic Restrictions
Unlimited mileage is available when travel is limited to California, Arizona and Nevada only. When traveling outside of these areas the customer will be limited to 150 free miles per day with a mileage charge for excess mileage. Local renters and renters unable to provide proof of return air travel will be limited to 150 free miles per day. Local renters may purchase unlimited mileage in California Arizona and Nevada for 25.00USD per day. Our vehicles are not allowed to go to into Mexico.



Driver Qualification
All renters are required to have a valid drivers license and a a current credit card in their own name. Renters must also provide their home and local addresses as well as two telephone numbers where they can be reached. International renters will also be required to present a valid passport and a copy of their return airline ticket. Local drivers and those unable to provide a return airline ticket will be limited to 150 free miles per day. Additional Drivers must meet the same criteria as the primary driver. Renters between the ages of 21 and 24 will be charged a surcharge of 25.00USD per day. a surcharge of 25.00USD per day. NO ONE UNDER THE AGE 21 CAN RENT OR DRIVE THE VEHICLE.



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Credit/Debit
The following credit cards are allowed: American Express, Visa, Mastercard and Discover. No other cards are accepted. Only bank issued major credit cards are accepted. No prepaid card, gift cards, or debit cards are allowed. A $500.00USD deposit plus the estimated amount of the rental will taken at the time of rental. Discounted Multiple day rates are valid only when the renter completes the full term of the rental. It is our policy to hold reservations for up to two hours beyond the arrival time on the reservation during operating hours. Any adjustments or changes to the reservation may result in a change of rate. All funds taken as a deposit at the time of rental, as well as unused funds issued through the credit card processor may take up to 14 days to appear back on your account due to your bank processing. All added equipment and fees are taxable. Additional fees can be charged for missing key-500USD, extra cleaning- 250.00USD, smoking-350.00USD and towing, impound, storage, tires, glass, unpaid tolls, toll admin fees up to 75.00SD and other fines, fees, penalties and admin fees, etc. Toll fees are automatically added to the rental contract. Renter cannot pay tolls directly.



Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.



Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.