Upon Arrival NU Car Rentals service is provided in cooperation with Rosselot Rent A Car in Chile. Our San Antonio office is located at Barros Luco 2710. Should you need to contact us, please call us at +56 35 2283700. We will be happy to assist you. We are closed on Sunday. Vehicles are held up to two hours after the reserved time.
Insurance The basic rental rate includes CDW but not damage or theft of the tires or car accessories. Should renter be involved in an accident, he or she will be responsible for a deductible of USD500.00. Renter MUST submit a Police/Accident report to the Rental Location. If the renter does not submit said report, he or she will be responsible for the full value of all damages or loss of the vehicle up to its full value. Renter may purchase a Full Protection Pckg for USD24.00 per day plus tax. There is no deductible with this package unless the renter does not submit the Police/Accident report, then he or she will be responsible for the full value of damages or for loss of the vehicle for its full value.
Special Equipment Infant, child and toddler seats are available and based upon availability for USD10.00 per day plus tax. Renter must indicate child's age at time of request. GPS is available based upon availability for USD18.00 per day. Ski racks and snow chains are $12.00USD per day and Snow Chains are $7.00us per day based on availability. Request at the rental counter.
Fuel Vehicles are provided with a full tank of fuel. If vehicle is not returned with a full tank of fuel upon return, a Refueling Service fee of USD20.00 will be charged plus the differential for the missing fuel.
One Way Rentals One way rentals are allowed between any Rosselot location within Chile. Drop fees will apply. Rental counter must be advised of drop at time of rental.
Geographic Restrictions Rental vehicles are only allowed to be driven into Argentina. Renter must request cross border intentions 48 hours in advance of the rental. A notarized authorization and special insurance will be required for a fee of USD300.00 plus tax. Vehicles may only be driven on paved roads. No Off Road driving is allowed.
Driver Qualifications Renters must possess a major credit card in his or her own name, hold a current and non-probationary license from their country of residence, or an international drivers permit in conjunction with a valid license. Minimum age is 22. There are no underage fees. There is an Additional Driver's fee of $10.00 per day plus tax. All renters must meet all rental requirements and have their name on the rental agreement at the time of rental.
Credit Card Guarantees If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Credit & Debit Card Policy American Express, Visa, MasterCard and Diners Club are accepted. A minimum deposit/hold of USD700 for Economy thru Intermediate and USD1200 for larger vehicles will be held on your card at time of rental. Deposit will depend on the length of the rental. Cash and debit cards are accepted but only as form of payment upon the return of the vehicle. Renter will still be required to have a valid credit card with deposit, in his or her own name in order to rent.
Legal Notice NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.