Upon Arrival Upon arrival at San Francisco International Airport please take the blue line of the Airtrain to the Car Rental Center where you will proceed to the ground floor and exit the building. After exiting turn left and you will find the Off Airport Shuttle Pick Up area at Island 2. Our NU Car Rental complimentary Mercedes Benz shuttle will take you a short ride to our office. If the shuttle is not waiting when you arrive please call us at 650-651-7145 for pick up service. Our hours of operation are 8am-11pm. After hours drops are permitted at the location. Vehicles are held during operating hours up to 2 hours after the arrival time on your reservation.
Insurance The renter is responsible for all damage to the rental vehicle. Insurance from outside the U.S. is not accepted except Canada. Optional insurance is not required to rent a vehicle.
Loss Damage Waiver-LDW allows renter to not be held financially responsible for loss or damage to the rental vehicle when used in accordance with the terms of the rental agreement. Daily rate varies depending on the vehicle rented. ECAR CCAR ICAR SCAR FCAR - LDW is 11.00US per day plus tax. IFAR SFAR FFAR MVAR PCAR STAR - LDW is 17.00US per day plus tax.
California law requires all drivers to have state legal level of liability insurance while operating a motor vehicle. Renter must have proof of liability insurance at the time of rental.
Supplemental Liability Insurance- SLI - covers you for 3rd party liability up to 1 million USD for 14.99US per day plus tax. It covers bodily injury and/or property damage sustained while operating the rental vehicle.
Glass-Tire Protection is available for 7.99US per day plus tax. Personal Accident Coverage - PAC - is 5.19US per day plus tax. Roadside Assistance is 7.99US per day plus tax.
Special Equipment The following equipment is available upon request-please request at the time of your booking. CSI - Baby/Infant car seats - 10.00 USD/day CST - Child/Toddler car seats - 10.00 USD/day NAV - GPS - 9.99 USD/day Toll package - 11.99 USD/day All prices are plus tax. If using Toll roads failure to purchase a Toll package will leave you responsible for all tolls plus a 30.00US admin surcharge for each toll violation.
Fuel All vehicles should be returned with the same level of fuel as when rented in order to avoid a refueling charge of 8.50US per gallon.
Prepaid fuel options are available - you may prepay the tank of fuel at .10US less per gallon than local market prices.
One Way Rentals One way drops are allowed between our NU Car Rental locations from San Francisco to Las Vegas or Phoenix with prior approval and a drop fee.
Geographic Restrictions Non local renters are defined as a non-California resident. Non Local Renters have unlimited mileage for the following states only: California Nevada Arizona and Utah. Violation of the restriction limitation will result in a mileage charge of .40US for each mile driven during the entire duration of the rental.
A local renter is defined as a California resident. Local Renters will be allotted 150 miles per 24 hour rental day and any and all excess mileage will be charged .40US per mile. Vehicles are only allowed in the states of California Nevada Arizona and Utah. An unlimited mileage package may be purchased at the rental counter.
Vehicles are only allowed to be driven on paved roads and cannot be driven off terrain or on beaches, doing so will void all insurance coverage.
Driver Qualifications All Drivers must present a valid Drivers License as well as a clean driving record. They must also present a major credit card in their own name at time of rental. International renters must have valid Drivers License from their country of residence. If their license is not in the Roman alphabet they must present their passport also. For Drivers Licenses that are not part of the International Drivers License Treaty, an official translation of the license must be presented along with the original license.
Additional drivers must meet the same criteria as the primary driver and must be on the contract at the time of rental. There is no fee for an additional driver or spouse. Renters between the ages of 21 and 24 will be charged an underage surcharge of $25.00 per day up to $99.99 per rental and ages 21 to 24 may only rent the economy compact standard or fullsize cars or intermediate standard or fullsize SUVs or Minivans - No premium or specialty cars. Otherwise drivers must be between 25-80 years of age.
Credit Card Guarantees If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time.
If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Inclusive Rates Should you purchase our Inclusive Rate Package, please note our rate includes the Loss Damage Waiver, Theft, taxes and Fees. LDW has a zero excess or deductible. NOT included in your rate is the Fuel, Underage Driver's Fee, Additional Driver's Fee and Special Equipment such as Baby seats and GPS; as well as the Supplemental Liability Insurance or any other available option.
Credit & Debit Card Policy We accept American Express Visa Master Card and Discover card. A security deposit will be held at the start of the rental. It will include the estimated amount of the rental plus a deposit of 200.00USD. This amount may vary depending on the vehicle type and the length of rental. These funds will no longer be available for immediate use and may take up to 30 days - depending on your bank - to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process. Debit Cards are NOT an accepted form of payment or qualification
Cash is not accepted for qualification at the time of rental but may be used for payment upon return of the vehicle. A major Credit Card is still required to qualify to rent. Vouchers and prepaid cards are not accepted.
For all prepaid rentals - the person who prepaid for the rental must be present with the same credit card in his or her own name that was used to prepay the reservation in order to pick up the rental. There will be a 200USD deposit for prepaid rentals.
Legal Notice NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns.
If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation
Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. Reservations for multiple vehicles must be made in different names or may not be honored.
Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed.
Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.