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Policy for: SJU



Arrival Details
NU Car Rentals service is provided in cooperation with Easeway Car and Truck Rentals in Puerto Rico. Please remember to include your flight details at time of booking. If your flight details were provided to us, upon exiting the Baggage Claim area please exit the Airport and look for the NU Car Rental/Easeway Car & Truck shuttle. Our shuttle continually circles the Airport. If you should need to contact us you can reach us at 787-791-5900 or Toll Free 1-888-399-3888 and we will be happy to assist you. We hold vehicles up to 2 hours after the arrival time on your reservation during business hours.



Insurance Coverage
Renter may provide a personal insurance policy that provides coverage for their rental car in Puerto Rico BUT the policy MUST meet Easeway Car and Truck Rentals minimum insurance coverage. The Renter may also provide a valid Credit Card that covers LDW on their car rental. We offer the following Collision Damage Waiver options:......... CDW is available for the following amounts and deductibles: $14.95/day -Cars MVAR CFAR IFAR SFAR deductible is $ 500.00USD $19.95/day -Cars MVAR CFAR IFAR SFAR deductible is $ 250.00USD. $29.95/day -Luxury SUVs, Expedition, Passenger Van $1000.00USD. $16.95/day -Commercial vans, cargo and pick ups.....$ 700.00USD. SLI Supplemental Liability is 10.95USD/day. Tire Protection is 1.95USD/day PAC-Personal Accident Coverage - 6USD/day-10000USD coverage..



Special Equipment
Baby, Toddler and Infant seats are available at $8.99/day up to a max of $44.95. WI-FI is $3.95/day. Auto Express Toll Pass is $4.95 per day for unlimited daily use. Fees are taxable.



Fuel Policy
All cars are provided with fuel and should be returned with the same amount of fuel as it was received in order to avoid a local determined Refueling charge. Prepaid fuel options are available. Please inquire at the rental counter. Credit is not issued for unused fuel.



One Ways
One Way rentals between our Airport location and the following locations are allowed. Please advise rental counter at time of rental:....................................................... Easeway Bayamon - $35.00....................................... Easeway-Kennedy - $20.00....................................... Easeway-Catano - $30.00....................................... Fees are taxable.



Geographic Restrict.
Our vehicles are not allowed to leave the Island of Puerto Rico. Vehicles are only allowed to be driven on paved roads and cannot be driven on beaches or off road- to do so will void any insurance coverage.



Driver Qualification
All Drivers must possess a valid Drivers License in his or her own name from their country of residence as well as a clean driving record. They must also present a valid Credit Card in their own name at time of rental. If their Drivers License is not in Roman Alphabet they must have a valid International Drivers License and present their passport. The minimum age of drivers is 18 years and the maximum is 70. Renters between the ages of 18 and 20 may rent a vehicle with an underage fee of 19.95USD per day. Renters ages 21-24 may rent with an underage fee of 9.95USD per day. Additional Drivers must be the same requirements as the Primary Driver and will be requiredto pay an additional drivers fee of 6.95USD per day. All drivers must have their name on the rental agreement at time of rental. All fees are taxable.



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Inclusive Rate Pckg.
Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees ARE included in your rate. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats and GPS, as well as Supplemental Liability Insurance or any other available option. Should an accident or theft occur to the vehicle you will be responsible for the Excess amount:.............................. Economy, Compact, Intermediate, Fullsize cars Excess:..500.00USD CFAR, IFAR, Minivan...........................Excess:..500.00USD Pick Ups and Cargo Van........................Excess:..700.00USD Luxury SUVs, Expedition.......................Excess: 1000.00USD Full size Van.................................Excess: 1000.00USD



Payment & Deposits
We accept American Express, Visa, MasterCard & Discover Cards. A security deposit will be held at the start of the rental. It will include the estimated amount of the rental plus 250.00USD. This amount could vary depending on the vehicle type. Eligible Debit cards are accepted but MUST have a Mastercard or Visa Logo; as well as the renter's name printed in raised script These funds will no longer be available for immediate use and may take up to 30 days...depending on your bank...to become available. We will not be responsible for any returned checks or insufficient fund charges. We do not accept cash. Vouchers and prepaid cards are not accepted.



Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed.