Policy for: SXM
Upon Arrival
NU Car Rentals service is provided in co-operation with Triple 'A' Car Rental. If valid flight information was received at time of booking the NU Car Rental staff will meet you in the Arrival Hall with a NU or AAA sign to bring you to our NU Branch about 5 minutes from the terminal. Please provide your flight number your email address and mobile phone number. The airport shuttle is complimentary. If flight information was not received or should you need assistance please call 721-586-0890 and we will be happy to assist you. Vehicles are held up to 2 hours after flight time stated in reservation. Out of hours rentals and Delivery and Collection of the vehicle are available upon request to the local rental office. Some limitations and fees will apply.
Insurance
Collision Damage Waiver is not mandatory but if it is not purchased customer is responsible for the full value of vehicle. When you purchase CDW you will only be responsible for the deductible as follows- Economy-Midsize 12.95 US/day deductible is 1500.00 US Full size-SUVs 12.95 US/day deductible is 2000.00 US Minivan 15.95 US/day deductible is 2000.00 US Loss Damage Waiver - LDW is mandatory. It covers all 3rd party damages. Renter has no deductible for third party liability. LDW is 7.95 US per day on all classes of vehicles. LDW does not cover your rented vehicle for loss, damage or theft. It only covers third party liability. Tires and Glass- Damage to tires or broken glass is not covered under CDW. Client is responsible for damaged tires and broken glass.
Special Equipment
Child and Infant seats are available upon request at $5.00 /day or $35.00 per rental. Right and Left Hand controls are not available Mobile phones are available upon request at $5.00/day If the vehicle should require a special cleaning procedure - animal hair, sand, etc - upon return, a cleaning charge will apply. Request at the rental counter.
Fuel
Rental vehicle is provided with a full tank of fuel. Customer has the option to refuel the vehicle prior to returning the car to the rental location (receipt of purchase is required), or pre-purchase a full tank of fuel at $45.00 for the ECAR/CCAR/ ICAR/IDAR or $60.00 for all other car classes. If none of the above options is taken, customer will be charged $5.00/gallon upon return.
One Way Rentals
Renter may drop the vehicle at other NU locations. The rental location must be advised of and approve the location of drop off at the time of rental. A fee may apply.
Geographic Restrictions
Rental vehicle may be driven on both sides of St. Maarten with- out restriction.
Driver Qualifications
Minimum age requirement for rental is 25, maximum 75 years. Drivers between ages 21 to 24 are subject to an underage surcharge of $15.00USD per day. There is an additional driver surcharge of $15.00/day. Maximum of one (1)additional driver is allowed on the contract. They must meet age requirements, present a valid photo Drivers license and valid credit card in their own name.
Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Inclusive Rate Pkg.
Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees are included in your rate. You will remain responsible for any coverage excess as listed under Insurance or Damage Waiver. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats GPS or cell phones, any additional coverage or any other option. Renters relying on credit card or third-party website purchase coverage, are financially responsible for all vehicle damage or loss,all repairs and or vehicle replacement prior to departure. Renter may seek reimbursement from their insurance provider. Be advised, the purchase of additional rental vehicle coverage at the time of rental is optional and final. Refunds cannot be issued.
Credit & Debit Card Policy
Renter must present a current and valid credit card in their own name. All major credit cards are accepted. Debit cards and personal checks are not accepted.
Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.
Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.