Policy for: YVRC02



Upon Arrival
NU Car Rentals service is provided in cooperation with Vancity Car Rentals in downtown Vancouver. We are located at 1110 Howe St. in the Holiday Inn and Suites. To contact us please call 604-324-2898. Unlimited mileage is included on rentals of 1 week or longer. For 1-6 days we offer 300 free kms per day. Unlimited package is available. You may return the rental car 24 hours a day with prior arrangement if out of hours. The renter is responsible for the vehicle until it is checked in the next morning. We hold vehicles up to 2 hours after the arrival time on your reservation during office hours. Late return is 30.00CAD for the first hour, full day charge for over 1 hour.



Insurance Excess and Deposit
Insurance Excess and Deposit 500 USD Deposit and 2000 USD Excess ECAR CCAR ICAR SCAR FCAR IFAR MVAR SVAR 750 USD Deposit and 2000 USD Excess PCAR STAR 750 USD Deposit and 3000 USD Excess UFBR,RFBR,UFAR,FFAR,PFBR 1000 USD Deposit and 5000 USD Excess LFAR UCAR WCAR LFAE LOSS DAMAGE WAIVER Loss Damage Waiver is available for 29.99CAD per day with a deductible of 2000.00CAD or 39.99CAD per day with a 1000.00CAD deductible. Customers who do not purchase our LDW must present proof of their own transferable auto insurance policy from a North American insurance provider which should include the renter's full name and address along with the name and address of the insurer and the policy number. Third party auto insurance policies, Credit card and Internet policies are reimbursement policies. Damages or loss must be settled before your departure, after which you can seek reimbursement. Third Party Liability (TPL) is included with our LDW coverage. TPL $19.99CAD per day is mandatory if the customer declines our LDW insurance. Customers who have Roadside Plus coverage from ICBC Insurance Corporation of British Columbia can decline TPL. NU Car Rental reserves the right to refuse to rent if these requirements are not met.



Special Equipment
GPS Navigation System is 10.00CAD/day. Infant/Child seats are available upon request for 9.99CAD a day. Snow tires are 25.00CAD per day. Please call ahead or ask at the rental counter. All fees are taxable.



Fuel
Refueling fee based on the local market price will be charged if vehicle is returned with less fuel than at the time of rental. Please check at the rental counter for details of all fuel options. Please be aware we are unable to issue a refund or credit for any unused fuel.



One Ways
You may drop the vehicle at the YVR Intl Airport for 60.00CAD. Please inquire at the counter for information and authorization. All fees are taxable.



Geographic Restrict.
Travel is allowed in British Columbia, Alberta, Edmonton and Saskatoon provinces and Washington, Idaho, Oregon and California including Los Angeles in the U.S. Unlimited mileage is included with rentals of 1 week or longer, otherwise 300km per day are included. Over miles are charged at 0.16CAD per km. An unlimited mileage package is available for 150.00CAD. Border crossing is 5.00CAD per day. All fees are taxable.



Driver Qualification
All renters must be 21 years of age or older with a valid drivers license from their country of residence. Minimum age to rent or drive an Audi or a Lexus is 21 years. We accept Canadian, U.S. and International licenses. Motorcycle license, altered or damaged license is not accepted. Underage drivers age 21 years must pay a 19.99CAD/day underage fee and 22-24 years have a 10.00CAD/day underage fee. Additional driver must meet the same requirements as the primary driver. There is an additional driver fee of 9.99CAD per day. All fees are taxable.



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Inclusive Rate Pkg.
Should you purchase our inclusive rate package please note our rate includes Loss Damage Waiver, taxes and fees. Not included in your rate is Fuel, Underage fees, Additional driver fees, Special equipment such as baby seats, GPS and snow tires and Supplemental Liability Insurance or any other available option. You remain responsible for any deductibles shown under Insurance



Payment Forms
Every rental requires a deposit. Deposits can be made by American Express Mastercard Visa credit or debit card, cash and prepaid electronic cards with your valid picture ID. Credit card deposits vary from 300.00CAD-500.00CAD and debit card deposits vary from 1000.00CAD-3000.00CAD depending on the drivers age, license, vehicle rented and other factors. A surcharge may apply for cash, debit and prepaid card deposits. Cash and debit card deposits will be held at least 10 days after the vehicle is returned.



Legal Notice
NU Car Rentals provides a car rental affiliate reservation system and acts as an agent for the convenience of you the customer and the local owned and operated car rental firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.



Additional Information
If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.